Implementation Engineer

at LoginRadius in Vancouver

LoginRadius centralizes customer data by providing customer identity and access management (cIAM) solutions to large and enterprise companies. With our solution, companies can create unified customer profiles and integrate them with their sales, marketing, and business solutions to fuel their growth. If you are a highly talented, passionate self-starter motivated to help build the next billion dollar startup, we would like to hear from you.


What is the Implementation Engineer role?
As an Implementation Engineer, you will be a key part of LoginRadius’ engineering and customer success teams, contributing to customer success and implementations.


*Responsibilities: *

  • Manage and own the LoginRadius onboarding and implementation process
    Set up and lead regular calls with customers to discuss status and open issues
    Identify and resolve any technical issues that our customers face throughout the implementation process
*Become a subject matter expert on the LoginRadius cIAM (customer identity and access management) solution
  • Build and maintain relationships with customers
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
  • Work collaboratively with the customer success, product, and engineering teams


*Required Skills: *

  • A good understanding of REST APIs and can integrate them with other applications
  • Strong interpersonal, customer service, and problem solving skills
  • Excellent communication skills, oral and written
  • Good attention to detail with the ability to work independently and balance multiple priorities
  • A powerful work ethic
  • Tons of energy, passion and enthusiasm


*Experience: *

  • Bachelor’s degree in engineering (or equivalent work experience)
  • 1 – 3 years of technical customer facing experience operating in a web technologies or innovative online product environment
  • Prior experience in a startup environment preferred


Compensation
$60K – $95K


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Published at 03 Jan 2017
Expires on 03 Jul 2017
Viewed: 1250 times


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