Happiness Expert - Customer Service Extraordinaire

at Mogo in Vancouver

If you end up applying for this job and getting hired, you should meet Justin. He’s our Director of Loan Product. But many (many) years ago, when he was 18, he was a Customer Service Rep. Since then, he’s worked almost every job in every department, and now he leads product development for our loans. Crazy, right? But that’s not the craziest thing—we joke a lot about how he’s the oldest guy here, but he’s actually not even close. (Although he’ll tell you he’s 26, which is a total lie.)

Point is, this is the perfect spot to learn all the ins and outs. No one, not even in Development or Marketing, will have as powerful a grasp on the insights on our customers and products that you’ll learn every day as a Customer Experience rep.

Sound like you?

You’re all about growth, not only for yourself but also for whichever team’s lucky enough to have you
You’re usually the one listening to your friends’ problems
Your friends actually feel better after talking to you about those problems
You know your way around Twitter and Facebook
Impossible is nothing
Rules are rules, but sometimes they’re also meant to be broken
There’s always a way to make things better

Bonus points:

Experience in contact centre, customer support, sales, retail, hospitality or any other customer-facing area
Business education

What you’ll get:

Competitive compensation with health benefits
Work out of the beautiful Downtown Vancouver office, 2 blocks from Skytrain and Canada Line stations
Beer on tap and snacks to fuel your day
Free gym at the office
Fun and quirky workplace with lots of opportunities to showcase your skills and also innovate on the way we do business
Multi-directional growth: whatever your career aspirations, we can help you make it happen (this is not the end of the road—or your career journey)
A brand you can be proud of
Flat structure: have an idea? You don’t have to go through 20 people to make it happen

"APPLY HERE":http://mogo.theresumator.com/apply/qQGEN4/Happiness-Expert-Customer-Service-Extraordinaire

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Published at 25 Feb 2016
Expires on 16 May 2016
Viewed: 1078 times

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