Jack or Jill of All Trades / Office Manager
at Thinkific in Vancouver
Are you excited about working with a growing tech company? Just as comfortable handling some basic bookeeping as you are posting to social media, putting on an event for the team, or rolling up your sleeves to lend a hand anywhere you can? Tech savvy and incredibly detail oriented? If yes, read on!
Thinkific is a rapidly growing tech company in Vancouver, and we’re making it easy to teach and build businesses online.
Our all-in-one platform helps independent experts, authors, speakers, coaches, and entrepreneurs around the globe create, market, and sell their own online courses. We currently power thousands of online courses and serve millions of students globally.
Our team is growing, and we need a Jack or Jill of all trades to join us as our office manager to keep all of the pieces organized and working smoothly. That’s where you come in.
We’re hiring a tech-savvy office manager to join our growing team.
We are seeking someone who is tech savvy, extremely detail oriented, great with numbers and data, and who enjoys a dynamic and changing environment. Organized is your middle name.
This role is all about keeping everything running smoothly – from some basic bookkeeping to coordinating schedules and webinars, pulling reports and updating slide decks, helping with recruiting and ensuring new members of the team are setup with the right access, and being adaptable and flexible enough to dive in wherever you’re needed to help out.
A typical weekly to-do list might include tasks like:
-Finalize payroll, ensuring every decimal is in its place and that the team gets paid accurately and on time
-Assist with onboarding new team members, ensuring they have all of the system logins and info they need to get up and running
-Coordinate an upcoming webinar to be sure that website links are updated and automatic emails are setup to remind attendees ahead of time
-Dive into excel to pull together some regular reports, keeping the entire team informed of where new customers are coming from
-Spend a morning helping out with customers (like every member of our team does!) to get to know our customers and our system
-Ensure the content our marketing team is creating is polished and shared across our social media sites
-Anything goes! Assist the team with administrative support as requested – from errands, to recruiting, a Friday beer run, drafting a newsletter, handling some social media, or coordinating schedules and travel. Each day will look a little different.
-Ultimately, you’ll be a jack/jill-of-all-trades helping to support our fantastic team of 18 or so. You’re flexible, reliable, and enjoy the challenges of supporting a diverse and growing team.
Here are a few hints that you might be the person we’re looking for:
-You consider yourself very tech savvy. You can easily list off a pile of software applications that you regularly use to make your life better, and you’re just as comfortable diving into Excel as you are posting to twitter, using Trello (or other tools of your choice) to keep yourself organized, or planning a new event with Picatic handling registrations.
-Bookkeeping experience would be a bonus. We need to log expenses to get things off to the accountant, and attention to detail is key.
-Marketing & Business are your dream. You’ve got some business or marketing related education under your belt, and need an in to show what you’re made of.
-You’ve done this before. You’ve got some admin experience (bonus points if it was with a software company!), with some experience in a similar role under your belt.
-Organized with attention to detail doesn’t even begin to describe you. You’ll have a lot of responsibility and also autonomy – no one will be looking over your shoulder to be sure you’ve got it right! A keen eye for detail is key in everything you do – quality over quantity is the name of the game.
-You don’t just wield a pen – you write with it, too. You’ve got exceptional verbal and written communication skills, and can just as easily hop on a call with a VIP client as you can help out the team by drafting a blog post.
-You are eager and a go-getter, and work well with some ambiguity. This isn’t a position for someone who needs a lot of direction, or ever says “that’s not my job”. You’re excited to roll up your sleeves and dive in!
Are you the perfect fit? We move fast!
We are looking to bring someone on as soon as possible.
Here’s what we need from you:
-Your can’t-live-without tech apps. We want to know what 3 tech tools you use to to simplify your life and make things run smoothly. What apps do you use (and why)?
-A snapshot of your writing. Share an example of something you’ve written – a blog post, a newsletter, even an email to a customer. Show off your writing skills!
Apply with the details above, attn: Miranda Here
We are looking to fill this role FAST. If you’re reading this post, the position is still available – but not for long. We can’t wait to hear from you!
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